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INTRODUCTION
Today, digital universities have been developed in several African countries to meet the need for massification. To mitigate these problems, some virtual or digital universities [1][2][3] have proposed several pedagogical approaches often based on open digital spaces (ODS) to complement the virtual space and offer students a place to work and solve pedagogical, technical, administrative and social problems [3][4].
In these digital learning institutions, learners use distance learning platforms to take their courses.
To reduce the dropout rate and facilitate access to educational content, some universities are integrating a number of solutions into their pedagogical model, including social media and pedagogical supervision by tutors.
Faced with this problem, largely linked to the framing and ergonomics of certain Learning Management System (LMS)
platforms, we propose in this paper the integration of a chatbot to facilitate access to educational content and improve the learning experience for students.
A chatbot is a new form of automated contextual interaction enabling communication between users and machines or systems. This system exploits a conversational approach based on natural language [6].
This article will be structured as follows: after the introduction, we'll review related work in the field, followed by some basic chatbot concepts. After that, we'll talk about the design and implementation of the solution. We'll then conclude with a look ahead. |
IEEE/ICACT20240393 Slide.02
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