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In the context of covid-19, one of the barrier gestures being social distancing, face-to-face classes have been suspended. Many higher education institutions that were not prepared for e-learning suddenly switched to online courses in order not to lose the academic year. Students no longer have the follow-up that they had when they were learning face-to-face.
The question we try to answer in this paper is : How can we reduce the negative effect of the pandemic outbreak on the student¡¯s level the next years using conversational chatbot?
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