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RELATED WORK
Authors T. Kita, C. Nagaoka, N. Hiraoka and T. Molnár [8], in their article entitled "Development of a Moodle UI Using LINE Chat for Casual Learning as a Part of a Learner Assistive LMS", set up a chatbot for a mobile application enabling interaction between users and a Moodle LMS platform. This tool is used on a specific LINE Chat application and meets a need in the Japanese community.
W. Kaiss, K. Mansouri and F. Poirier [9], to improve the quality of online learning, have proposed a methodology, chatbot architectural design, to help learners self-regulate their learning by accompanying them via a chatbot within the Moodle platform, which constitutes a metacognitive virtual assistant.
S. Kesarwani, Titiksha and S. Juneja [10], with their chatbot in place, have enabled their institution's administration to reduce the amount of work they have to do in providing the required information to students, thus reducing their workload in continuing to answer all student questions. They also confirm that chatbot systems can be used in a wide range of sectors, including education, healthcare and marketing.
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