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As I mention before, URUT were chosen because of the COVID-19 condition that we were unable to bring together the participants and the evaluator. URUT have several advantages, namely:
cost-effective, there is no need for designer and users as the observer to be present during the evaluation, allows for quick recruitment of users, users can conduct and complete the evaluation in their natural environment.
We ware using using Maze to evaluate user performance when using the app. The evaluation that we measure are:
Success rate: the usersĄŻ success rate when completing the given scenarios based on the expected path.
Misclicks: the average of the click area (by the users) outside the hot-spots (the intended area).
Duration: the average time spent by the users to complete the give scenarios.
Bounce: the average number of users who stop or decide not to complete the evaluation process. |
IEEE/ICACT20220380 Slide.07
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