IEEE/ICACT20230132 Slide.12        [Big Slide]       [YouTube] Oral Presentation
The Average service time metric is average interval between the reception of an order and its delivery to the meeting-point by transfer vehicles. The lower value represents better performances. Service delivery improvement metric is the percentage of number of orders that are increased due to the inter-regional orders that are placed on the platform. The higher value indicates the better performances.

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